Food ok.....dining area not clean
Food was good though had to follow up for servietes and straws for drinks.
Went in to this store at 6pm on Christmas Eve, the customer service was very professional and courteous.The restaurant looked very well maintained and the food was fresh.
Firstly, my sister and I walked into the ONE female toilet that you have which showed the toilet was vacant when it was actually engaged. Cleanliness of the facilities was average, at best. We then waited 5 minutes at the counter to be served during which time three of the staff who were near the counter had their backs to us and did not acknowledge any waiting customers (not even a just a moment) When we were eventually served by a young girl named Brittany, my sister was cut off mid sentence by Brittany during the order and there was no thank you for your patience which by this stage was running very thin... Brittanys attitude and customer service was appalling and perhaps some team training is in order for the staff to remember that they work in a customer service role, because customer service is a very important part of working in Hospitality. Having received our orders (or so we thought..) my sister and I left very disgruntled and with a very bad impression of both the cleanliness of the establishment and the friendliness of the staff. I will also note that upon opening my order, I had not received what I had paid.All in all, what a terrible experience from KFC Glen Innes. We will be avoiding this store in the future.
Husbands favourite first stop when we are traveling and make it up the Gibraltar Range. Always clean and good fresh meals. Nice amenities too.
KFC Glen Innes is an Australian Meal Takeaway based in Glen Innes, New South Wales. KFC Glen Innes is located at 142 Meade St, Glen Innes NSW 2370, Australia.
Please contact with KFC Glen Innes using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find KFC Glen Innes opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
You Might Also Consider